Mindset Intervention

Promoting independence and social wellbeing through proven quality interactions.

Support Services Available

Range of Services on offer:

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Personal Care & Assistance With Self Care

Assisting with all mobilising, showering, toileting, dressing, and grooming.

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Medication Prompting

Medication prompting to ensure the right medication is taken at the right time.
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Household Assistance

Assistance with household tasks including cleaning, laundry and home maintenance.
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Meal Preparation & Cooking

Assistance with planning, grocery shopping, preparation and cooking.
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Community & Social Participation

Coordinate and provide support for social outings and participation in your local community.
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Transportation Training

Assistance with transportation to appointments, community events, shopping and visiting of friends and family. Transport training can include assisting to understand scheduling and using public transport to help gain confidence and experience.

Our Mission
Statement

Our mission is to be responsive to people’s individual and service needs that promote independence and social wellbeing through proven quality interventions.

We aim to remain innovative, informed, and proactive in identifying needs of our target group and work together to enrich lives.

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Contact Us

Contact us today to see how we can tailor services to meet your needs.

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Support Services

We offer a range of individual disability support services to enhance your wellbeing and promote independence.
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Employment

We are always looking for experienced staff who fit our mission and values.

Our Vision

Our vision is to provide responsive, individualised and quality services upholding positive change for people in our community.

Mindset Intervention About Us

About Us

Mindset Intervention Pty Ltd is a NDIS Service Provider that prides itself on delivering service excellence through high quality disability support to meet the needs and goals of our clients.

We work collaboratively with our clients, and their support team to provide a personalised service to enrich the lives of people living with disabilities.

We aim to deliver services to people in the community as well as clients funded by the NDIS.

Our staff are experts in their field, and passionate about providing a professional and caring service to our valued clients including:

  • Personal care and assistance with self care
  • Medication prompting
  • Household assistance
  • Meal preparation and cooking
  • Community and social participation
  • Transportation and assisting clients to learn to use public transport including understanding schedules.

Our Values

Mindset Intervention holds the following values:

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Community

We create connections within a diverse community that supports independence, participation, and access.
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Integrity

We work together to ensure we are ‘doing the right thing’ with a culture of honesty, accountability professionalism, transparency, and justice.
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Hope

We listen, we are passionate to support people to build their goals and offer a quality service based on respect, acceptance, and choice.

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Collaborative

We embrace opportunities to build alliances that strengthen our organisational capacity.

Mindset intervention

Services and support to enhance your health and wellbeing, life skills, participation in the community and enabling independence.

Privacy Statement

Personal information collected by Mindset Intervention Pty Ltd is protected by the Privacy Act 1988 (Cth) (Privacy Act). Personal information is any information or an opinion that identifies you or is reasonably identifiable and includes sensitive and health information. Mindset Intervention Pty Ltd will protect your information in accordance with the thirteen (13) Australian Privacy Principles. These principles govern how we can collect, use, store and disclose personal information, how individuals may access, and correct personal information held about them, as well as ensuring the quality and security of your personal information.

If you would like additional information about how Mindset Intervention Pty Ltd manages your personal information you may contact:

Mindset Intervention Privacy Statement
Mindset Intervention Quality Statement 1
Mindset Intervention Quality Statement 3
Mindset Intervention Quality Statement 2

Quality Statement

Mindset Intervention Pty Ltd is committed to providing a high quality of care and support to the people we provide services too. This includes ensuring that services are well planned; internal controls are in place to comply with relevant funding body standards; a quality management system is in place; the service is effective in meeting the diverse needs of the community; and the service is provided at the best possible level of quality. The services we provide are diverse and we continually shape our services, programs, and activities to support those in need effectively.

Child Safe

Our organisation is committed to a child safe environment.

Acknowledgement Of Traditional Owners

We are committed to supporting reconciliation between Indigenous and non-Indigenous Australian people.

In keeping with the spirit of reconciliation, we acknowledge the Traditional Owners of the lands where Mindset Intervention Pty Ltd works.

We wish to pay respect to the Elders – past, present, and emerging – and acknowledge the important role Aboriginal and Torres Strait Islander people continue to play within our community.

Aknowledgement Of Traditional Owners

Feedback, Compliments And Complaints Policy

Mindset Intervention is committed to continually improving our service delivery.

Your feedback is important to assist us to identify what we do well and where we may improve our services.
Compliments suggestions and complaints are welcomed. Any person making a complaint will not be discriminated against or discriminated in any dealings with Mindset Intervention.

View our feedback, compliments and complaints policy and procedure.

Let us support you to reach your goals